Shipping policy
Shipping Policy
Effective Date: 3 MARCH 2026
Thank you for shopping with us. At VELRIXIA, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details on how we handle deliveries.
1. Order Processing Time
All orders are processed within [PROCESSING TIME] after payment confirmation.
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Orders are processed on business days (Monday to Saturday, excluding public holidays).
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Orders placed after business hours or on holidays will be processed on the next working day.
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During peak seasons or promotional periods, processing times may be slightly extended.
You will receive a confirmation email once your order has been successfully placed.
2. Shipping Methods Available
We offer reliable shipping options through trusted courier partners. Available shipping methods may include:
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Standard Shipping
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Express Shipping (if available)
The shipping method options will be displayed at checkout based on your delivery location.
3. Delivery Timeframes
Estimated delivery times are as follows:
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Domestic Shipping (within India): [X–X BUSINESS DAYS]
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Express Shipping (if selected): [X–X BUSINESS DAYS]
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International Shipping (if applicable): [X–X BUSINESS DAYS]
Please note that delivery timelines are estimates and may vary depending on your location and courier service availability.
4. Shipping Costs
Shipping charges are calculated at checkout based on your location and selected shipping method.
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Standard Shipping: [SHIPPING COST]
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Express Shipping (if available): [SHIPPING COST]
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International Shipping (if applicable): [SHIPPING COST]
We may occasionally offer free shipping promotions, which will be clearly communicated on our website.
5. Tracking Information
Once your order has been shipped, you will receive a tracking number via email.
You can use this tracking number to monitor the delivery status of your package in real-time through the courier partner’s website.
If you do not receive tracking details within the stated processing time, please contact us at YUVRAJBAISOYATHESHOPI@GMAIL.COM.
6. Delivery Issues and Delays
While we strive to ensure timely delivery, delays may occur due to:
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Weather conditions
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Public holidays
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Courier disruptions
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Incorrect or incomplete shipping addresses
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Unforeseen logistical issues
VELRIXIA is not responsible for delays caused by external factors beyond our control. However, we will assist you in resolving delivery issues to the best of our ability.
If your package is marked as delivered but not received, please contact us within 48 hours.
7. International Shipping (If Applicable)
We may offer international shipping to select countries.
Please note:
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International delivery times may vary significantly.
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Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
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We are not responsible for delays caused by customs clearance procedures.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
9. Contact Us
If you have any questions regarding shipping, please contact us:
Store Name: VELRIXIA
Email: YUVRAJBAISOYATHESHOPI@GMAIL.COM
Business Address: NEW DELHI SOUTH EXTENSION 1, KOTLA
We appreciate your trust in us and are committed to making your shopping experience smooth and reliable.